- If you receive an item believed to be faulty, please send photos to email@example.com within 7 days of receiving your item. Aurelia reserves the right to repair or replace items deemed faulty. If we are unable to repair/replace your item, a refund will be issued including reimbursement of return postage.
Terms & Conditions
We offer returns on Full Priced items OR Sale items discounted by up to 25% off. If the sale item has been discounted by more than 25% it is strictly FINAL SALE.
Steps to follow:
- Email firstname.lastname@example.org to obtain a Returns No (RA#)
- Ensure your items is unworn,washed and tags are still attached.
- Send it back to us (via trackable post) within 7 days of receiving your item.
Shop 2, 10 Main Street,
Mornington, VIC 3931
Approved returns can choose from the below options:
1) Another size or item if available
2) Store credit note
(no expiry date, the credit note is valid until you find something else).
- Customers are responsible for return shipping on these items & will not be refunded the original shipping amount.
SALE items including the use of any discount codes of 25% or more are FINAL SALE. Pls choose carefully as we strictly do not allow any returns on these items.