Returns Policy Terms & Conditions
- Email email@example.com to obtain a Returns No (RA#)
- Ensure your items is unworn,washed and tags are still attached. We only offer returns on full priced items.
- Send it back to us (via trackable post) within 7 days of receiving your item.
Shop 2, 10 Main Street,
Mornington, VIC 3931
- Your return will undergo a quality review, we will be in contact within 48hours.
- Are returned to us within 7 days of delivery.
- Are returned in original condition – unworn, unwashed with tags attached.
- If item quality review is approved, the item can then either be exchanged for 1) another item or 2) store credit note (no expiry, valid until you find something else).
- Customers are responsible for return shipping on these items & will not be refunded the original shipping amount.
- If you receive an item believed to be faulty, please send photos to firstname.lastname@example.org as soon as possible. Aurelia reserves the right to repair or replace items deemed faulty. If we are unable to repair/replace your item, a refund will be issued included reimbursement of postage.
- SALE items including the use of discount codes are FINAL SALE. Pls choose carefully as we strictly do not offer any returns on these items.