RETURNS PROCESS
  • Ensure your items is unworn,washed and tags are still attached.
  • Send it back to us (via trackable post)
Aurelia Boutique
Shop 2, 10 Main Street,
Mornington, VIC 3931
  • Your return will undergo a quality review, we will be in contact within 48hours.
FULL PRICED ITEMS
  • Are returned to us within 10 days of delivery.
  • Are returned in original condition – unworn, unwashed with tags attached.
  • If item quality review is approved, the item can then either be exchanged for 1) another item or 2) store credit note (valid for 12months).
  • Customers are responsible for return shipping on these items & will not be refunded the original shipping amount.
  • If you receive an item believed to be faulty, please send photos to aurelia.onlinestore@gmail.com as soon as possible. Aurelia reserves the right to repair or replace items deemed faulty. If we are unable to repair/replace your item, a refund will be issued included reimbursement of postage.
SALE ITEMS
  • SALE/Discounted items are FINAL SALE, pls choose carefully as we do not offer any returns on these items.
  • If you receive an item believed to be faulty, please send photos to aurelia.onlinestore@gmail.com as soon as possible. Aurelia reserves the right to repair or replace items deemed faulty.  If we are unable to repair/replace your item, a store credit/refund will be issued including reimbursement of postage.